LHP Napoli Palace & spa

Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from April 10 to October 14.
• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Fees

• Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
• Covered valet parking fee: EUR 30 per day
• Pet fee: EUR 20 per pet, per night
• Service animals are exempt from fees
• Crib (infant bed) fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 14 years of age.
• Spa fee: EUR 35 per person, per night

We have included all charges provided to us by the property.

Property Location
With a stay at Hotel Serius in Naples (Fuorigrotta), you'll be a 2-minute drive from Stadio San Paolo and 6 minutes from Castel dell'Ovo. This 4-star hotel is 3.7 mi (6 km) from Piazza del Plebiscito and 4.5 mi (7.2 km) from Port of Naples.

Rooms
Make yourself at home in one of the 69 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Rec, Spa, Premium Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.