Hacienda Real del Caribe

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:

• Monday - Sunday: 7:00 AM - 6:30 AM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Know Before You Go

• Pool access available from 8:00 AM to 9:00 PM.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
• Contactless check-out is available.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Fees

• Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
• Airport shuttle fee: USD 65 per vehicle (one-way)
• Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
• Early check-in fee: USD 20 (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.