CheckIn:3.00 pm. Checkout:12.00 pm

Facilities: Guests have a choice of 621 junior suites and 56 suites located in an 8-storey main building and 4 auxiliary buildings. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a car hire service, medical assistance, room service (for a fee), a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Facilities: Guests have a choice of 621 junior suites and 56 suites located in an 8-storey main building and 4 auxiliary buildings. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a car hire service, medical assistance, room service (for a fee), a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. Food and beverages All buffet and à la carte meals and snacks included 24-hour room service (limited menu) In-room minibar (all beverages included) Activities and facilities/equipment Land activities Fitness facilities Tennis Volleyball Lessons/classes/games Aerobics Cooking Dancing Water fitness Entertainment Onsite live performances Not included Use of golf cart Use of golf equipment Motorized water sports Tennis lessons Surcharge for premium food items Premium/non-domestic alcoholic beverages Premium food items Surcharge for room service Childcare Spa/beauty facilities and services Activities and services offered by independent operators Offsite tours Transportation to offsite activities. Mandatory fees: You'll be asked to pay the following charges at the property: Resort fee: MXN 75.99 per accommodation, per night We have included all charges provided to us by the property. . Optional fees: Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards; cash is not accepted This property uses a grey water recycling system and eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:30 PM. House Rule: Children welcome. House Rule: No pets, service animals welcome. House Rule: No smoking.